Page 15 - 2007_2008_Annual_Report

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O p e r a t i o n a l h i g h l i g h t s
For over a decade, the Saskatchewan Indian Gaming Authority has been entertaining
Saskatchewan, offering exceptional value through a variety of products and providing patrons
with its own unique First Nations hospitality and service. Visitation continues to increase at
the casinos and the result is a more profitable organization benefiting the entire province.
Once again, SIGA surpassed projections in both visitation and financial results. SIGA casinos
welcomed almost 3 million guests, while surpassing revenues of $191M in 2007/08. In fact,
SIGA was recognized provincially for its accomplishments, winning 2007 Business of the Year
by SaskBusiness Magazine and Tourism Saskatchewan.
SIGA continues to place a strong emphasis on capital reinvestment in its casino and
entertainment properties, while at the same time making a significant investment in
our people to ensure our guests enjoy their stay and return with us. SIGA casinos offer:
• 1,670 Electronic Gaming Machines (Slots)
• 45 tables including Blackjack, Poker and Roulette
• Food and Beverage Services
• State of the Art Entertainment Venues
With its central office in Saskatoon, and casino operations in North Battleford, Prince Albert,
White Bear First Nation, Whitecap Dakota First Nation (Saskatoon market), and Yorkton, SIGA
currently has become the largest employer of First Nations people (1,100) in the province.
Our People
SIGA is a unique organization with a strong commitment to its people and an innovative
approach to attracting and retaining employees. Of the 500+ employees originally employed
by SIGA when the company was first established in 1996, 140 (over 25%) are still with
the company today. SIGA has a tradition of developing and promoting within and growth
from 500 employees to over 1,700 demonstrates not only new opportunities but opportunities
for advancement.
During the past year, $1.2M was invested into Learning and Development programs, including
“soft skills,” leadership, and conflict management resolution. SIGA also provided extensive
technical training, resume-writing workshops, career planning, leadership training, mentorship
programs and numerous “acting” opportunities throughout the year.
SIGA’s turnover rate of a mere 7.4 per cent is remarkable and significantly lower than the rest
of the service, hospitality and gaming sector.
One of the challenges of the organization is how to effectively communicate with over 1,700
employees in five different locations in the province. Regular joint employee-management
meetings and a bi-monthly staff newsletter have been a large part of that success. The results
of the 2007 Employee Satisfaction Survey, conducted by Leger Marketing, provided an excellent
summary of our employees’ perspective on the healthy communication that has been created
at SIGA. In fact, 85% of SIGA employees are generally to very satisfied to be working for
the company.