Page 31 - 2008_2009_Annual_Report

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029
2
Growing Our Business and
Supporting First Nations Business
objectives
Key Objectives
Performance Indicators
Progress
1. To increase profits in
existing operations
Benchmark efficiencies
and performance indicators
Implement new technology
to improve customer
service, employee
productivity and to
measure performance
Meet or exceed annual revenue
budgeted forecast
Research and develop industry
related benchmarks
Establish and meet benchmarks
Increase patronage
3
Revenue increase to
$242M
3
Ongoing
3
Benchmarks established
and met
3
Increased visits & Player
Club memberships
2. To continue casino
expansions
Utilize market research
to identify potential for
market growth
Develop and execute
Living Sky Casino project
Complete Living Sky Casino on
schedule and on budget
Rebuild the Painted Hand Casino
Rebuild Gold Eagle Casino
3
Opened Living Sky Casino
as scheduled
3
Painted Hand opened
March 11
3
Preliminary meetings/
discussions
3. To develop new
business lines
Explore business
opportunities in hospitality,
entertainment, consulting
and other viable options
Operate effective entertainment
centres
Share gaming expertise with others in
the gaming and entertainment fields
Research and develop new lines
of business
3
Standardized procedures
developed and being
implemented
3
Met with groups in other
jurisdictions to discuss
gaming opportunities
3
Ongoing
4. To build SIGA’s capacity
for slot operations
Proceed with joint
implementation task
force as per casino
operating agreement
Implement targets
Develop new information
technology applications
Training for slot technicians to
assume responsibilities from WCLC
3
Targets established
& implemented
3
JDE software and
programming introduced
and implemented
3
Transition strategy
being defined
5. Utilize First Nations
capital assets
Develop long-term strategic
partnerships with
First Nations businesses,
educational institutions
and other organizations
Implement and maintain
a First Nations
procurement strategy
Increase the number of First Nations
suppliers and dollars spent
Execute partnerships with
First Nations educational institutions
3
“Road show” introduced
by procurement to
increase awareness of
business opportunities
3
Ongoing