Page 19 - SIGA_2010-11 Annual Report

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Play Responsibly
As a responsible corporate citizen, SIGA has made a
commitment to our customers, employees, stakeholders
and suppliers to advocate the responsible use of its gaming
products and to minimize the potential for harm.
Responsible gaming continues to be a priority for the
organization. Responsible Gaming Information Kiosks have
been operational at all SIGA casinos since September 2009.
The Kiosks provide education and awareness for casino
guests. SIGA also has a dedicated person in its Central
Office who oversees the Responsible Gaming program.
SIGA’s proactive approach to responsible gaming includes:
Three levels of staff training
Responsible Gaming Program development
Responsible Gaming research
Responsible Gaming information on the website
Play Responsibly tagline
Self Exclusion program
Promoting awareness of the Problem Gambling Helpline
and treatment programs
Responsible service of alcohol
Financial Support to problem gambling organizations.
$2.25 million allocated annually to the First Nations
Addictions Rehabilitation Foundation (FNARF).
Partnerships with support agencies at the local, provincial
and national level – SaskHealth, Gamblers Anonymous,
SaskGaming, Saskatchewan Partnership for Responsible
Gaming, Canadian Mental Health Association
Responsible Gaming kiosks that provide information in
an interactive format, so customers can make informed
gaming decisions
Training our employees in Responsible Gaming is a key
area of the Responsible Gaming strategy. Two levels of
training are provided to all staff with the third level under
review and development. Responsible Gaming Level
One is provided for all staff during their orientation and
Responsible Gaming Level Two is scheduled at the casinos
throughout the year for all supervisory positions. The
training provides information on SIGA’s responsible gaming
policy, basics on how the games work, gambling behaviour,
and staff responsibility in the responsible gaming program.
Responsible Gaming Level Three training will feature a more
comprehensive approach to informed decision making and
will incorporate best practices when dealing with patrons
who may be experiencing problems.
In November 2010, SIGA announced the winners of the
2010 SIGA First Nation Scholarship Awards. $25,000 is
available annually to First Nations students in Saskatchewan
to assist them in their educational pursuits. In total, 22
First Nations students from across the province were
awarded scholarships.
The SIGA First Nations Scholarships Awards program
provides opportunities to encourage education and
continued learning. The program also helps students
successfully achieve career goals within SIGA and the
broader community. SIGA developed the scholarship
program to address fields where recruiting has traditionally
been a challenge.
Two $5,000 scholarships are awarded to students in
Information Technology, Commerce or Hospitality and
Tourism Management. In addition, two $2,500 scholarships
are awarded to students studying Communication or
Electronics and ten $1,000 scholarships are awarded
to eligible students in any other field.
The SIGA scholarship selection committee focused on
the students’ commitment to their chosen field, level of
community participation within cultural events through
volunteerism and the individual’s financial needs.
SIGA has continued supporting community initiatives
by developing an employee owned and driven volunteer
program. The program includes coordination of the
Volunteer Program Advisory Committee, recruiting local site
volunteer coordinators and committees, and the designation
of rewards for volunteers including Volunteer T-shirts for
team Members. SIGA had previously designated volunteer
pilot programs at two locations: Northern Lights Casino
and Living Sky Casino. Community partners were chosen
for these two pilot locations.
SIGA employees volunteer for many causes in their
communities. SIGA’s Volunteer Program demonstrates
SIGA’s commitment to Building Success in our