Page 8 - SIGA Annual Report 2014

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8
MESSAGE FROM
THE PRESIDENT & CEO
As we look back on the past year it is evident that our company’s accomplishments are built
on the strength of our business and the relationships we hold with our patrons, employees,
and community partners.
I would like to offer my thanks to our customers and our employees for making 2013-2014 a
successful year of operations for the Saskatchewan Indian Gaming Authority (SIGA). We recorded
revenues of over $250M and our net earnings this year were $80.2M which will be returned to our
beneficiaries across the province.
Positioning ourselves as first choice in entertainment for our customers is a priority for SIGA,
and we welcomed over four million customers through our doors this past year, and for each of
these visits we are grateful and humbled that these customers have chosen a SIGA casino as their
primary entertainment destination. It is our customer’s continued patronage that aids in advancing
SIGA’s mission to strengthen the lives of First Nations people through employment, economic
growth, positive community relationships, and financial self-reliance. This last year was focused on
the customer experience, from minor facility upgrades to completing a major system wide upgrade
to our slot operating system, we worked hard to enhance the customer experience on all levels.
We thank our patrons for their patience as we worked through implementation of the new casino
management system and the new player club cards.
Overall 2013-2014 fiscal year proved to be a bit more challenging for SIGA, with more mature
market conditions and colder than normal winter conditions. As an operator, we were able to keep
service standards high while effectively managing our expenses, which enabled SIGA to record net
income of $80.2M, the third straight year profits have exceeded $80M.