CREATING A BETTER FUTURE FOR OUR PEOPLE
Utilizing the Balanced Scorecard Methodology, SIGA has
developed strategic objectives and strategic initiatives. For
each strategic objective, performance measures and targets
have been established for a rolling five-year period. For
strategic initiatives SIGA has designated a member of the
executive team to act as project sponsor and milestones have
been established to track the progress of the initiatives.
SIGA has developed its strategic plan utilizing the Balanced
Scorecard model to look at our business from the viewpoint
of owners and customers to determine what products and
services we must offer and what key business processes satisfy
customer needs. This model allows SIGA to demonstrate how
staff are supported to meet customer needs by the organization’s
investments in educational programs and technology.
STRATEGIC PLAN OVERVIEW
SIGA’s strategic plan focuses on developing an intimate relationship with
customers and offering products and services to those customers that increase
revenue, income and employment.