Voluntary Self-Exclusion

Voluntary_Self_Exclusion_2015

If casino gambling is becoming a concern for you, perhaps it is time to take a break. The SIGA Voluntary Self-Exclusion Program is a resource to assist patrons who believe it is in their best interest to take an extended break from gambling in the casino. Information on this program can be found in the Voluntary Self-Exclusion brochure.

To enroll in the Voluntary Self-Exclusion Program, a patron must make a specific request. The request can be made at any SIGA casino site. Once the request is made, the patron will meet with a SIGA staff member who has responsibility for Self-Exclusion enrollments (usually Senior Management or Security).

Please be advised: An individual cannot enroll someone else into the Voluntary Self-Exclusion Program.

A patron can also enroll in the Self-Exclusion Program at SIGA’s Central Office, located at 250-103C Packham Avenue in Saskatoon. Note, these enrollments are by appointment only.

 

Enrollment procedures:

  • Identification is gathered and confirmed
  • A Self-Exclusion enrollment form is filled out
  • Patron chooses length of Self-Exclusion (6 months to 5 years)
  • Patron’s picture is taken
  • The forms are signed and dated by staff member and patron
  • Self-Exclusion package of resources is provided to patron

Terms and Conditions:

  • Self-exclusion means a patron is banned from all casinos in Saskatchewan. This includes all six SIGA casinos and both SaskGaming casinos (Casino Regina and Casino Moose Jaw)
  • Minimum length of self-exclusion is six months
  • Self-Exclusion files are kept confidential. They are only shared with those responsible for the Self-Exclusion program
  • Patron’s Players Club card is cancelled and patron’s name is removed from mailing lists
  • Breaching a Self-Exclusion agreement by entering a SIGA or SaskGaming casino while on Self-Exclusion can result in charges and a fine
  • Excluded persons are not eligible to receive any winnings, credits, cash or any other reward
  • Excluded persons can request their Self-Exclusion be lifted but only after six months. To do so, a Reinstatement Request Form must be completed and sent to the Manager of Responsible Gaming at SIGA’s Central Office
  • To end a voluntary self-exclusion, excluded persons must fill out a Request for Reinstatement Form and submit it to the Manager of Responsible Gaming at SIGA’s Central Office.